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Terms and Conditions

Article 1:

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All rental agreements are subject to the General Terms and Conditions of City Cars Car Rental. The renter agrees to these terms and conditions by signing the rental contract. Only those individuals specified in the rental agreement as the renter or additional driver are permitted to drive the vehicle. Driving the vehicle is only allowed for individuals who are at least 18 years old and possess a valid driver's license B. The renter is not permitted to make the vehicle available to anyone not specified as a renter in the rental agreement. The renter is liable to the lessor for the actions of those who, with the renter's consent, drive or use the vehicle as if they were his own actions.

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Article 2:

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The rental period specified at the time of final reservation is binding for both parties. The reservation becomes final once the lessor has received the deposit plus the first installment of the rent. The rental agreement is concluded for the period and rate agreed upon in the final reservation. However, the lessor reserves the right to refuse a renter without providing reasons. If the renter cancels the rental agreement, the lessor has the right to retain the full deposit. If the vehicle is returned early, the lessor is entitled to not refund the agreed rental amount and deposit.

 

Article 3:

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The renter is presumed to have received the car in good condition. City Cars Car Rental, as the lessor, is assumed to have delivered the car in good condition. The renter must pay the monthly rent, including the deposit, before the rental begins. If the renter fails to pay the rent on time, they are in default without further notice and owe a contractual interest of 10% plus AFL 10.- per day. The renter is obligated to return the rented car to the lessor at the end of the rental period in the same condition as it was received. The car must be returned clean. If the vehicle is not returned clean, the lessor will charge a minimum amount of AFL 75.-

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Article 4:

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Upon signing the rental agreement, the renter is required to pay a security deposit of AFL 1,000.- or AFL 1,500.- if the renter has not yet reached the age of 23. At the end of the rental period, after returning the car, the renter will receive the deposit back via bank transfer, provided that the rented car has been returned without damage, clean, complete, and in good condition. In such a case, the full deposit will be refunded by the rental company. In the event of damage or an accident, all costs associated with the rented car are the responsibility of the renter, along with a claim fee of AFL 150.- The standard third-party liability insurance (WA) covers damages to the other party.

The damage amount to the rented car will be determined by City Cars Car Rental or by an independent damage expert. Any remaining portion of the deposit, after deducting the compensation for damages, will be refunded to the renter via bank transfer. If it is determined that there is no damage, the renter will receive the full security deposit back.

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Article 5:

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Renting a car is at the renter's own risk. The renter indemnifies the lessor against any form of damage to the renter, third parties, and/or goods arising during the rental period. The renter indemnifies City Cars Car Rental against all fines, penalties, sanctions, and other measures imposed on the lessor during the rental period due to criminal offenses committed by the driver and/or passenger. Fines, penalties, sanctions, and other measures, including administrative costs of City Cars Car Rental and/or third parties, are exclusively borne by the renter.

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Article 6:

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The renter must handle the vehicle in a manner befitting a good renter. The renter must ensure that the vehicle is used according to its intended purpose. All costs associated with using the vehicle, such as fuel costs, flat tires, cleaning, and parking, are borne by the renter during the rental period. The renter may not sublet or rent out the vehicle. The renter may not use the vehicle for driving lessons. The renter may not make any modifications or repairs to the rented vehicle without written permission from the lessor. The renter may not use the vehicle to participate in competitions. The renter may not use the vehicle for commercial passenger transport. The renter will not drive more than approximately 40 kilometers per day under normal use. The renter may not use the vehicle to commit or facilitate criminal offenses. The renter may not use the vehicle to transport flammable, toxic, or otherwise dangerous or prohibited substances. If the renter detects damage or defects, they are not allowed to use the vehicle if it could worsen the damage or defects or reduce road safety. The renter must report any visible and detectable defects, damage to or caused by the vehicle, or the vehicle's disappearance as soon as possible. The renter must comply with applicable laws and traffic regulations at all times. The renter is obligated to drive only on public roads. It is forbidden to use alcohol and/or drugs and/or medications during or before the trip that may impair driving ability. If the driver is under the influence of alcohol and/or drugs and/or medications that may impair driving ability at the time of a damage-causing incident, the renter is liable for this damage and will be held fully responsible for it.

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Article 7:

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The renter is liable for damage to the rented vehicle resulting from a breach of any obligation under the rental agreement attributable to them. If damage results from actions or omissions contrary to Article 6, irresponsible driving, intentional actions or omissions, gross negligence, or gross fault of the renter (including if the driver, under the influence of alcohol and/or drugs and/or medications that may impair driving ability, has caused a collision and/or accident), all damage will be fully recovered from the renter. It is strictly forbidden to drive off-road. The lessor reserves the right to have the insurer investigate suspected violations of the exclusions mentioned in this article. If police and/or witness statements, reports from Aruba Forensys 165, or other legally acceptable evidence indicate a shortcoming on the part of the renter, the renter is fully liable for damage to third parties as well as damage to the rented vehicle.

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Article 8:

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The cars of City Cars Car Rental are insured with liability coverage (W.A.) with a maximum coverage of AFL 150,000.- for third parties according to the insurance company CG United Insurance Aruba nv and its insurance conditions. For each incident caused by fault, the costs of the rented vehicle are borne by the renter, plus a claim fee of AFL 150.- Damage exceeding the liability coverage of AFL 150,000.- will be fully recovered from the renter, who indemnifies the lessor for all costs in the event of damage.

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Article 9:

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The renter is required to lock the car at all times when parking. The vehicle must never be left unattended or unlocked. The renter is liable for damage resulting from failing to lock the vehicle. The renter is liable for all damage caused by theft and any other damage to the rented vehicle, regardless of whether the damage is caused by the renter or third parties. Glass damage and/or breakage, damage to the underside of the car, flat tires, damage to rims or hubcaps, and interior damage are excluded from any coverage and are fully borne by the renter. In case of loss or misplacement of the key, the renter must bear a minimum cost of AFL 125 for a replacement key. If the key is lost, the renter is not entitled to a replacement car during the period when a new key is being made.

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Article 10:

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In case of damage, Forensys 165 must be immediately notified, as well as City Cars Car Rental, and a damage form must be completed on-site with Forensys 165. The car must not be moved from the location of the accident. If the above conditions are not met, all rights to compensation from the insurer will be forfeited, and the entire damage will be borne by the renter.

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Article 11:

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The renter must comply with any request from the lessor to present the car for regular inspection. Such a request from the lessor will be made in good time so that the renter can reasonably comply.

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Article 12:

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In case of a breakdown during the rental period through no fault of the renter, City Cars Car Rental will provide a replacement car on the day a report is made. The renter is not entitled to replacement transportation if the damage is due to actions or omissions contrary to Article 6, irresponsible driving, intentional actions or omissions, gross negligence, or gross fault of the renter (including if the driver, under the influence of alcohol and/or drugs and/or medications that may impair driving ability, has caused a collision and/or accident).

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Article 13:

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The renter is obliged to inform the lessor of any sanctions or measures imposed by the government. In the event of administrative, civil, or criminal seizure of the car, the renter remains obliged to fulfill the obligations of the rental agreement, including payment of the rent until the car is returned to the possession of the lessor free of seizure. The renter is required to compensate the lessor for all costs resulting from the seizure. The lessor is entitled to take back the rented vehicle in the event of suspected misuse without refund of the rent.

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Article 14:

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These general terms and conditions are published by City Cars Car Rental, a trade name registered under KVK # H29147.0 J'S Autoservice nv Aruba. Aruban law applies to the relationship between the renter and the lessor. The competent court is the court in Aruba. Disputes relating to this agreement or arising from it will be submitted exclusively to the competent court in Aruba. You are requested to read these terms and conditions carefully before making a reservation.

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